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Case

To ‘follow-the-sun’, Nomura Research Institute established an EU System Operation & Service Office in Denmark

Assisted by Invest in Denmark & Copenhagen Capacity, Nomura Research Institute (NRI) expanded its service operations to its Danish branch to develop its managed service systems.   

Nomura Research Institute is a Japanese company, who is a leading solution provider of consulting and system services through multicloud technologies. As a systems integrator, NRI provides core operations such as designing solutions and operational strategies for its clients.

These managed services are available from multiple locations around the world with offices in both Asia, the US and Europe. Common for all locations is the purpose of providing management services for private clouds, public clouds, and networks. 

Follow-the-sun

Aiming to advance all clients’ operational systems, NRI introduced a workflow ‘follow-the-sun’ that involves establishing bases in multiple locations around the world to ensure that operations are managed currently across different time zones. This model is a 24-hours system, which aims to enhance the service quality by improving the work environments of technicians, focusing on sustainable growth of managed services.

In June 2022, NRI launched its first service operations in Denmark and recently, NRI opened a new, renovated managed service office in Denmark.

NRI choose to expand its activities to Denmark due to the Danish high-advanced ICT environment. NRI believes that Denmark’s top ranking in digital infrastructure and future readiness can contribute to enhance its managed services and IT operations.

Support from Invest in Denmark

In cooperation with Copenhagen Capacity, we supported NRI with the establishment of the office, introduction of different service providers, arrangements of meetings with important stakeholders as well as enlightenment of insights and knowledge to the business atmosphere, culture, and environment in Denmark. 
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“We are happy to have assisted NRI’s expansion into the Danish market. We hope that we can contribute to the acceleration of NRI’s sustainable agenda as Denmark is home to wind power technologies and a frontrunner in promoting sustainability.”
Anne Hougaard Jensen  Director at Invest in Denmark

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